Frequently Asked Questions

Is boric acid safe?

Used vaginally and as directed, yes. The safety concern you may have read about involves swallowing boric acid, which you should never do. Keep it away from children and pets, skip it during pregnancy, and read our full honest safety guide.

How do I use the suppositories?

Insert one suppository vaginally at bedtime using the included applicator, as directed, typically for up to 7 to 14 nights. Wear a liner, since some watery discharge is normal.

Which probiotic strains do you use, and why?

The researched ones for feminine health: L. rhamnosus GR-1 and L. reuteri RC-14, plus L. crispatus, the species that leads the healthiest vaginal microbiomes. We print the strains and a CFU count guaranteed through expiry on the label, because you deserve to know exactly what you are taking.

Will my order be discreet?

Always. Every order ships in plain, unbranded packaging. Nothing on the outside says what is inside.

How fast is shipping? Is it free?

We process orders in 1 to 2 business days, with US delivery typically 3 to 7 business days after that. Shipping is free on US orders over $35.

What is your return policy?

For hygiene and safety reasons we cannot accept returns of opened products, which is standard for intimate-health items. Unopened items can be returned within 30 days, and if anything arrives damaged or wrong we will make it right. See our full refund policy.

Do these treat BV or a yeast infection?

No, and we will always be straight with you about that. Our products support feminine hygiene and a healthy pH and microbiome. They are not intended to diagnose, treat, cure, or prevent any disease. If you have recurring symptoms, please talk with your healthcare provider.